Effective Date: 01-01-2025

At SolarDOXX, we are committed to protecting the privacy and security of our clients’ personal and business information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and job title.

Business Information: System details, customer data, project-related documents, and portal credentials required for paperwork processing.

Technical Information: IP addresses, browser types, and usage data when accessing our website.

2. How We Use Your Information

The information collected is used for the following purposes:

To provide, manage, and improve our solar paperwork services.

To communicate with clients regarding projects, invoices, and support.

To ensure compliance with legal and regulatory requirements.

To enhance user experience on our website.

3. Data Sharing and Disclosure

We do NOT sell, rent, or share your personal information with third parties for marketing purposes. We may disclose information:

To authorized personnel within SolarDOXX who need access to perform their job duties.

To comply with legal obligations or respond to lawful requests from government authorities.

To third-party service providers strictly for the purpose of supporting our operations (e.g., secure data storage providers), under confidentiality agreements.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

Secure, password-protected access to sensitive data.

Encrypted storage of sensitive documents and login credentials.

Regular security audits and data protection reviews.

5. Data Retention

We retain personal and business information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.

Request information about how your data is processed.

Withdraw your consent for data processing at any time, subject to legal or contractual obligations.

7. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and user experience. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. SolarDOXX is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SolarDOXX Email: admin@solardoxx.com Phone: +61 476 282 369 Address: Victoria, Australia

By using SolarDOXX services, you consent to the terms outlined in this Privacy Policy.